At Anti-Sebum we realise that everyone is different, particularly when it comes to one’s health. Health is such a varied and individual subject that there are no ‘one size fits all’ solutions to any given problem. Inevitably a cure that works for the majority of people will not work for everyone, there will always be exceptions to the rule and this is why we offer a 100% money-back guarantee. We feel it is not fair for individuals to pay for our Fordyce spots treatment to then find that their situation has not improved. Customer satisfaction is our highest priority. We are constantly striving to improve the services we offer and make sure the cure is effective for as many sufferers as possible.
In order to protect you, we have to protect ourselves. We are happy to refund money to those who have not had success, and we have a very honest and transparent refund policy (see below).
Within 3 days (72 hours) of receiving the treatment you must send us an image via email of your affected area prior to starting the programme. Make the subject of the email GUARANTEE and email it to firstname.lastname@example.org We will not open any emails or attachments with the subject of GUARANTEE unless you request a refund. Carry out the Program daily for a minimum of 2 weeks (14 days). If the cure has been unsuccessful for you after this period then email us requesting a refund. Make the subject REFUND and send to email@example.com
We will then email you back requesting that you send us another picture to compare to the initial picture you sent us. This time however we require the picture to be taken with a newspaper in the background that clearly shows a date 14 days after your initial email. Once we have received the second picture we will open both emails and compare the pictures. If there has not been a visually significant improvement we will issue you with a full refund within 24 hours.